Your privacy is our priority. This document transparently explains how 356 Cuci collecting, using, storing, and protecting your personal information as a member of our platform in Malaysia.
Six core principles that govern how we handle the personal data of our Malaysian members.
356 Cuci ("we", "the platform", or "356cuci.bet") respects the privacy of every member and user of our platform. This Privacy Policy outlines our practices regarding the collection, use, storage, and disclosure of your personal information when you use the 356 Cuci website and services.
This policy applies to all users of the platform 356 Cuci — whether you are a casual visitor, a registered member playing slots, betting on the Malaysia Super League, enjoying Live Casino baccarat, or reaching out to our support team. By using our platform, you agree to the practices described in this Privacy Policy.
If you do not agree with any part of this Privacy Policy, please discontinue your use of the 356 Cuci platform. Continued use of the platform after you have been notified of any changes to this policy will be deemed as your acceptance of those changes.
When you register an account or use 356 Cuci's services, we may collect the following information:
| Type of Information | Details | Requirements |
|---|---|---|
| Identity Information | Full name, national identification number (MyKad), date of birth, gender | Required for KYC |
| Contact Information | Email address, mobile number, residential address | Required for registration |
| Financial Information | Payment account details (Touch 'n Go, DuitNow, FPX), transaction history | Required for deposits & withdrawals |
| Account Password | Stored in encrypted form (hashed) — we are unable to view your original password | Mandatory |
| Support Communications | Live chat conversation records, emails sent to our team | Recorded for service quality purposes |
When you visit and use the platform 356 Cuci, we automatically collect the following technical information:
In certain circumstances, we may receive information about you from legitimate third-party sources, such as identity verification service providers or payment partners operating in Malaysia. This information is used solely for the purposes of account verification and security.
356 Cuci use the information collected for the following purposes:
Under Malaysia's Personal Data Protection Act 2010 (PDPA), 356 Cuci process your personal data on the following legal bases:
356 Cuci does not sell or rent members' personal data to any party. However, we may share data in the following limited circumstances:
We work with selected third-party service providers who help us operate the platform, including:
All these service providers are required to maintain data confidentiality and use it only for the purposes specified in their agreement with 356 Cuci.
We may disclose personal data where required by Malaysian law or upon direction from a competent authority, including in the course of financial crime investigations.
356 Cuci does NOT share members' personal data with advertisers, data brokers, or any other third parties for marketing purposes. Your data is yours — we use it solely for the purposes stated in this policy.
356 Cuci implements comprehensive technical and organisational security measures to protect member personal data from unauthorised access, loss, or disclosure:
While we take all reasonable precautions, no system is 100% secure. You are also responsible for keeping your account safe by using a strong password and not sharing your login credentials.
356 Cuci only retains your personal data for as long as necessary for the purposes set out in this policy, or as required under Malaysian law:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | For the duration of active membership | Platform operations and account access |
| Financial Transaction Records | 7 years after transaction | Malaysian AML compliance |
| KYC Records | 5 years after account closure | Regulatory requirements |
| Security Logs | 2 years | Security and fraud investigations |
| Support Communications | 3 years | Referrals and service improvement |
| Marketing Data (if consented) | Until you withdraw your consent | Promotional communications |
Once the retention period expires or upon your request for deletion, we will securely delete or anonymise your data in a manner that prevents recovery.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our internal policies 356 Cuci, you have the following rights regarding your personal data:
To submit any request relating to your data rights, please contact our Privacy Officer team via live chat or email at support@356cuci.bet. Please include proof of identity. We are committed to responding within 30 business days.
Cookies are small text files stored on your device by websites you visit. 356 Cuci uses cookies and similar technologies to enhance the user experience and analyse platform usage.
You can manage or disable cookies through your browser settings. However, disabling essential cookies may significantly affect the functionality of the 356 Cuci platform, including your ability to log in to your account.
Platform 356 Cuci may contain links to or integrations with third-party services such as payment providers (Touch 'n Go eWallet, GrabPay, DuitNow) and casino game providers. When you access these third-party services, their own privacy policies apply — not the 356 Cuci Privacy Policy.
We are not responsible for the privacy practices of third parties and encourage you to read their privacy policies before providing any personal information to them.
Platform 356 Cuci is exclusively for individuals aged 18 and above. We do not knowingly collect personal information from individuals under the age of 18.
If we discover that we have collected personal information from a minor without verified parental consent, we will take immediate steps to delete that information and terminate the associated account.
If you believe a minor has registered an account on the 356 Cuci platform, please contact us immediately at support@356cuci.bet with the relevant details so we can take prompt action.
356 Cuci reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business developments. Any amendments will be published on this page with an updated effective date.
For material amendments (significant changes to how we use your data), we will provide more prominent notice — either through in-account notifications or email to registered members.
Your continued use of the 356 Cuci platform after the effective date of any amendment constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how 356 Cuci handles your personal data, please contact us via:
We are committed to responding to all privacy-related enquiries within 5 business days and to resolve official data rights requests within 30 working days.
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) under the Ministry of Communications and Multimedia Malaysia.
We are committed to protecting your privacy. Join over 500,000 Malaysian members who trust our platform for a safe and responsible betting experience.
356 Cuci is committed to responsible gaming. This platform is strictly for users aged 18 and above. If gambling is beginning to affect your life, please call Talian Kasih 15999. For more information, visit our Responsible Gaming us.